We carry out an annual quality assurance for all our service users and support workers.
Our service users and stakeholders are involved in the self-assessment of Community Care Choice which is passed to the Care Inspectorate for inspection purposes.
We have our own participation/steering group where service users and their families are encouraged to contribute to help improve the quality of Community Care Choice services.
A strength of the service was its focus on delivering support for each person based on their individual needs and wishes.
Families appreciated the flexibility of the service to meet their needs and the fact that they were supported by familiar staff who often went "above and beyond the call of duty". They also thought the service was well managed and described managers and the director as approachable and supportive.
All of this had a positive impact on the outcomes for people including them being able to remain in their own homes, reduced stress for family carers, improved confidence for those getting out and about in their community, reduced isolation and increased independence
Our list is not exhausitive and a friendly voice at any of our offices will be happy to offer advice, or come and see you. We are on the current Glasgow City Council Framework tender and we offer the services listed below.
Personal Care tailored to you in your own home:
Please click here for further information on our services for Older People
Please click here for further information on our Personal Care services
Please click here for further informaton on our services for those with Physical Disabilities
Please click here for further information on our services for those with Learning Disabilities
We will work with you to develop a Personal Care Plan to provide a care package which is suitable to your needs.
You may feel vulnerable and not as able to do things or you just need some extra support to make life easier.
As as a provider of care we continually look at innovative services and we focus on our core strength of providing continuity of care and compassion.
Self Directed Support
You can ask the following people for advice:
We are keen to assist you wherever we can and you can also log onto www.selfdirectedsupportscotland.org.uk and seek independent information and guidance.
This term includes language such as enablement, rehabilitation and intermediate care. It is about assisting people with learning or re-learning the skills necessary for daily living. Most local authorities have opted to utilise their own staff at the initial stages, which is approximately six weeks of intensive input. This invariably is supported by Occupational therapists and ensuring people become as independent as possible at the end of this period.
However, we need to look at how we support people after those first six weeks, continuing the support to facilitate recovery. The use of technology and equipment is helpful in sustaining people at home and we also ensure people have access to information about wider social and community support.
Telecare and telehealthcare as you may have heard it called. This is about continuous, automatic and remote monitoring of real time emergencies. It supports lifestyle changes to help manage the risks associated with independent living.
It is discreet and can manage risk both in terms of the persons health and home environment.
For example, smoke, gas, flood, heat detection which then can raise an alarm that triggers external people to respond and support the person.
Technology can also help to remotely monitor a person’s vital signs through the use of easy equipment that healthcare professionals can customise externally from the home, enabling people to manage their own condition, improve their quality of life and preventing avoidable hospital admissions.
These are just some of our main areas of support. We are one of the leading and most well respected care providers in Glasgow and the West of Scotland and we would be very happy to discuss how we can help you
When it comes to funding a care service, there tends to be two categories of clients, either; privately funded or receive funding from a local council for the provision of care services.
We work with privately funded clients or clients in receipt of allowances such as,
The most common funding our service users receive is SDS.
Self-direct support (SDS) allows people to choose how their support is provided to them by giving them the chance to choose any provider that they want, ultimately giving them control of their individual support budget.
There are a number of options available with SDS, including:
The council can arrange the support entirely (if the person wishes)
The person with support can choose a mix of these options for different types of support
The self-direct support option enables users to get the support they need to live in their own home, the services with this option range from everything that is offered.
SDS can also be used for ‘out of home’ care, for instance it could be used for assistance to go shopping, support for educational purposes - to undergo college courses or even to continue in employment. It can also be used to provide a short break, such as going into respite.
We provide a fantastic all round service with the SDS programme, get in contact with our team for further information required for your SDS package.
The ILF Scotland 2015 Fund is designed to support individuals who have significant disabilities to live independently. The funding makes positive differences in our recipient’s lives. Link to ILF Scotland
"I have had consistent and continuous support and the staff at Community Care Choice are always at the centre of this." Service User
Community Care Choice is a person centred organisation which supports individuals at home and in the community throughout Glasgow and the west of Scotland.
Our support allows our users to live their lives, realise their potential and fulfil their ambitions.