October 2012 – October 2013
To provide a qualitive service ensuring the safety of users and staff whilst adhering to the national care standards
To provide continuity care in order that the carer and service user build on a relationship of trust, honesty and respect for each other.
To support individuals to remain in their own home, and to make informed choices about the life they lead.
To communicate with each other and external agencies in an appropriate way. Ensuring all needs are being met.
Developing Our Business 2012 / 2013
Updating our website, which will have a forum for staff and service users.
A new Facebook page for Community Care Choice, which will bring our staff and service users up to date with what’s going on within the company.
We have employed a Public Relations representative for the company Patricia Ward who will be responsible for all advertising and creating an awareness of what we do within our sector.
Expanding our methods of consultation and participation with service users through various monitoring systems.
Suspension – to supervise all staff quarterly in order to meet with the Care Inspectorate Guidelines
To contact all service users and staff inviting their support to become involved in setting up a forum for Community Care Choice.
To plan training for new and existing staff.
To support existing SVQII to completion of their award
To support existing SVQIII and SVQIV staff
Review of company supervision procedures.
Review of training schedules and training needs analysis.
To involve stakeholders in the policy and practice of the company
Full stakeholder consultation and inclusion using a variety of communication methods appropriate to need.
Continuous review of staff and management structure
Creating awareness of Community Care Choice through advertising and the use of social media.
Staffing and Management Structure
Director – Joeanne Hamilton
Director – Frank Hamilton
Care Manager – Donna Robertson
Finance – Sandra Kelly
Finance – Rhona MacLeod
Domestic Supervisor – Bernadette Purvis
Care Coordinator – Angela Mount
Care Coordinator – Breda Duffy
Receptionist / Administration – Liz Wilson