Home Care in Glasgow, Continuity and Compassion

Joeanne Hamilton, Managing Director, Community Care Choice 2

It is over 15 years since Community Care Choice began offering personalised care to support those who need help to live at home.  We have always held on to our core belief that home care visits to elderly people should focus on what they can or would like to do rather than on what they can’t do.

Demand for home care is expected to grow in the coming years due to the UK’s ageing population.  It is predicted that almost 1 in 4 people in the UK will be aged 65 and older by 2035.  This comes at a time when the social care sector is facing up to a funding crisis.

Our policy has always been to provide home care services which support the aspirations, goals and priorities of each person, and that they and their carers are treated with empathy, courtesy and respect whilst continuing to deliver high-quality services.  Our care provision has received a 5 star grading from the Care Inspectorate since they first started their annual inspections.  We are leading providers of home care in Glasgow and we have also been recognised by the National Learning Training and Disabilities Awards, Scottish Care Awards and Glasgow Chamber of Commerce Business Awards for our commitment to providing the very best care at home services.

We train our Support Workers to ensure their support focuses on what people can or would like to do, for example, if a person can still feed themselves then they should be supported to do this rather than being spoon-fed.

We always go the extra mile to make sure that our Support Workers have enough time to do their job without being rushed or compromising the dignity of the person who uses our services. This includes having enough time to talk to the person and their carer, and adequate travel time between appointments.

Joeanne Hamilton, Managing Director of Community Care Choice, said:

“Support at home is something that is likely to affect many of us. As we age, most of us will want to continue living in our own homes, surrounded by a lifetime of memories, for as long as we can.  To help our Service Users to remain as independent as possible is crucial to maintaining both their physical and mental wellbeing.

“Without good support, older people can suffer from social isolation, malnutrition or neglect. They may also be at risk of injuring themselves, perhaps from a fall or other accident, if they do not receive adequate help and could end up in hospital.

“The help each of our Service Users needs differs from person to person and it is important that the homecare delivered is tailored specifically to the individual; his or her needs, wishes and aspirations.

“We also make sure that our Support Workers receive regular training and development which has led to Community Care Choice having a very skilled workforce and this has also helped us retain staff by giving them a clearly defined career path.  Our ethos will always be to provide the very best continuity of care coupled with deep compassion and empathy.”


Community Care Choice     |     Citywall House, 1st Floor, 32 Eastwood Avenue, Shawlands, Glasgow, G41 3NS     |     Telephone: 0141 632 8198